Victa Ltd becomes a TOPdesk partner
TOPdesk has a new partner: Victa, the Dutch QlikView solution provider. Victa has developed a management dashboard for TOPdesk that grants additional analysis possibilities, as well as insight into operational tasks related to Incident Management. The dashboard functions as an incident monitor, displaying current durations, trends and geographical distribution of incidents via Google Maps.
About twenty TOPdesk customers are currently using the improved dashboard. This has resulted in a product that meets end users’ wishes and requirements.