Support

Extensive support

Do you have any questions regarding our products or services? We offer extensive support via telephone, email and the Extranet. If you call TOPdesk Support, you will always be able to speak to our support team. The average waiting time in 2010 was 9.4 seconds. Feel free to contact us, or use our other resources.

TOPdesk Extranet

The TOPdesk Extranet offers you twenty-four hour access to user manuals, release plans, FAQs, the most recent version of TOPdesk and much more. You can also use the Extranet to log your own incidents.
Visit the Extranet

Additional maintenance

Some organizations need more extensive maintenance. To meet these needs, TOPdesk offers both standard and additional maintenance contracts. Emergency support, on-site application management and extended contact hours with our Support department are just some of the options on offer.
More information on additional maintenance